{"kind":"expression","expression":{"expr_id":"371","doc_id":"371","label":"Act 22 of 2017","is_as_enacted":"t","commenced_on":null,"superseded_on":null,"valid_from":null,"valid_to":null,"is_current":"t","incorporating":null,"akn_expr_iri":"\/akn\/ky\/act\/2017\/22\/eng@2017-01-01","akn_envelope":"{\"_canary\": {\"iri\": {\"work\": \"\/akn\/ky\/act\/2017\/22\", \"expression\": \"\/akn\/ky\/act\/2017\/22\/eng@2017-01-01\", \"manifestation\": \"\/akn\/ky\/act\/2017\/22\/eng@2017-01-01.pdf\"}, \"pdf\": {\"md5\": \"356f4200ba18a524e4494fc1aedaaa33\", \"path\": \"\/Users\/q\/kyleg-data\/working\/PRINCIPAL\/2017\/2017-0022\/2017-0022_Act 22 of 2017.pdf\", \"pages\": 15, \"filename\": \"2017-0022_Act 22 of 2017.pdf\"}, \"errors\": [], \"extraction\": {\"model\": null, \"stats\": {\"word_count\": 4057, \"paragraph_count\": 18, \"text_char_count\": 25761}, \"usage\": null, \"method\": \"pymupdf-text\", \"version\": \"kyleg-akn-1.0\", \"extracted_at\": \"2026-06-22\"}, \"classification\": \"text_layer\", \"validation_flags\": [], \"docai_processor_id\": null}, \"akomaNtoso\": {\"act\": {\"body\": [{\"eId\": \"sec_n1\", \"num\": null, \"text\": \"Police (Complaints by the Public) Law, 2017 Law 22 of 2017 POLICE (COMPLAINTS BY THE PUBLIC) LAW, (Law 22 of 2017) A LAW TO CONFER UPON THE OMBUDSMAN RESPONSIBILITIES AND POWERS OF INVESTIGATING AND RESOLVING COMPLAINTS BY MEMBERS OF THE PUBLIC AGAINST POLICE OFFICERS; TO AMEND THE POLICE LAW (2014 REVISION) IN ORDER TO DISCONTINUE THE POLICE PUBLIC COMPLAINTS AUTHORITY; AND TO MAKE PROVISION FOR INCIDENTAL AND CONNECTED MATTERS ENACTED by the Legislature of the Cayman Islands.\", \"element\": \"section\", \"heading\": null}, {\"eId\": \"sec_1\", \"num\": \"1.\", \"text\": \"Short title and commencement 1. (1) This Law may be cited as the Police (Complaints by the Public) Law, 2017. (2) This Law comes into force immediately after the coming into force of the Ombudsman Law, 2017 [Law 23 of 2017].\", \"element\": \"section\", \"heading\": null}, {\"eId\": \"sec_2\", \"num\": \"2.\", \"text\": \"Interpretation 2. In this Law \u2014 \u201cCommissioner\u201d means the Commissioner of Police appointed under the Police Law (2014 Revision); \u201cCommissioner Ranks\u201d means the Commissioner, the Deputy Commissioner and the Assistant Commissioner; \u201ccomplaint\u201d means a signed report of alleged unsatisfactory conduct of a police officer in the performance of the police officer\u2019s duties made under section 4 by a member of the public; Police (Complaints by the Public) Law, 2017 Law 22 of 2017 \u201cform\u201d means a standard document for use under this Law published by the Ombudsman; \u201cfunctions\u201d includes responsibilities and duties; \u201cinvestigatory body\u201d means individuals appointed by the Ombudsman pursuant to section 6(1)(b)(i); \u201cOmbudsman\u201d means the person appointed by the Governor under section 3 of the Ombudsman Law, 2017 [Law 23 of 2017]; \u201cpolice officer\u201d means a member of the Service and includes \u2014 (a) any constable, recruit constable, probationary constable, auxiliary constable, community support officer and special constable; (b) any constable who has resigned from the Service or whose appointment in the Service has not been confirmed; and (c) any civil servant as defined in section 2(1) of the Public Service Management Law (2013 Revision) who is assisting the Service in a joint operation during the course of duty; \u201csenior officer\u201d, when used in relation to a complaint against a police officer, means a police officer senior in rank to the police officer against whom the complaint is made; \u201cserious harm\u201d, when used in relation to a victim, means harm that has interfered or is likely to interfere with the physical or mental health or comfort of the victim and is more than merely transient or trifling in nature, and \u201cserious harm\u201d includes sexual assault; \u201cService\u201d means the Royal Cayman Islands Police Service referred to in section 3 of the Police Law (2014 Revision); and \u201cUnit\u201d means the unit of the Service known as the Professional Standards Unit or its successor.\", \"element\": \"section\", \"heading\": null}, {\"eId\": \"sec_3\", \"num\": \"3.\", \"text\": \"Functions of Ombudsman 3. (1) Subject to this Law, the Ombudsman shall undertake investigation and resolution of complaints made by members of the public against police officers. (2) Subject to this Law, the Ombudsman shall have the power - (a) to receive any complaints made by a member of the public against a police officer, including a complaint alleging that the conduct of a police officer resulted in the death of, or serious harm to, a person; (b) to determine by whom the investigation of a complaint shall be undertaken, and give direction; (c) to deal with any other matter which, whether or not the subject of a complaint, is in the opinion of the Ombudsman of such a nature that it Police (Complaints by the Public) Law, 2017 Law 22 of 2017 should be so investigated because of its gravity or its exceptional circumstances or because it is in the public interest; (d) to keep under review any investigation undertaken by the Unit, an investigatory body or a person authorized by the Unit or the Ombudsman under this Law; (e) to redirect or reassign any investigation at any time, if the Ombudsman is of the view that the investigation is not being conducted in a timely or satisfactory manner; (f) to require the production of any record or information, from any person except the Governor, which may be relevant to an investigation in a time period specified by the Ombudsman; (g) to refuse to investigate any matter on the ground that it is trivial, that the complaint is frivolous or vexatious or not made in good faith or that the complainant does not have sufficient interest in the matter; and (h) to issue guidance notes, procedures and forms as to the processing of complaints. (3) For the purposes of an investigation, the Ombudsman shall have the same powers as the Grand Court in respect of the attendance and examination of witnesses (including the administration of oaths or affirmations and the examination of witnesses abroad) and in respect of the production of documents. (4) No person shall be compelled for the purposes of an investigation under this Law to give any evidence or produce any document which the person could not be compelled to give or produce in civil proceedings before the Grand Court. (5) No information, answer, document or thing shall be withheld from the Ombudsman on the ground that its disclosure would be contrary to the public interest. (6) The Ombudsman may continue an investigation even if a criminal or civil proceeding may be, or has been commenced related to the matter under investigation. Complaints\", \"element\": \"section\", \"heading\": null}, {\"eId\": \"sec_4\", \"num\": \"4.\", \"text\": \"A member of the public may make a complaint against a police 4. (1) officer \u2014 (a) at any police station; or (b) at the office of the Ombudsman, in a form, or in writing providing the information required by the Ombudsman. Police (Complaints by the Public) Law, 2017 Law 22 of 2017 (2) The person who receives a complaint under subsection (1) shall record it and provide to the complainant a copy of the complaint made with an acknowledgement of receipt endorsed on the copy. (3) The person recording the complaint shall \u2014 (a) if it is made at a police station, forward a copy immediately to the Ombudsman; and (b) wherever it is made, if it relates to death or serious harm, forward a copy immediately to the Director of Public Prosecutions. (4) A complaint shall be made within six months from the date on which the alleged acts or omissions which form the basis of the complaint took place or failed to take place but, where a complaint is made after that time, the Ombudsman may, in absolute discretion, accept that complaint. (5) The procedure to be followed in respect of complaints shall be made available to the public.\", \"element\": \"section\", \"heading\": null}, {\"eId\": \"sec_5\", \"num\": \"5.\", \"text\": \"Informal resolution or referral of complaints 5. (1) If a member of the public makes a complaint (other than one that alleges death or serious harm) at a police station, a senior officer of at least one rank higher than the rank of the police officer against whom the complaint is made, may attempt to informally resolve the complaint. (2) A complaint may be informally resolved pursuant to subsection (1) \u2014 (a) at the time when the complaint is made; or (b) at any time during the course of, or after, an investigation has commenced, and in accordance with such procedures as may be published by the Ombudsman. (3) A statement made or answer given during an attempt at informal resolution of a complaint under this section is not admissible in any criminal or civil proceedings or, where an informal resolution process is terminated, any proceedings in relation to the complaint, except with the consent of the person who made the statement. (4) Where a complaint is resolved informally, a record shall be made in a form, of the nature of the complaint and the manner in which the complaint was resolved; and the person making the complaint and the police officer concerned shall each signify in writing agreement to the resolution. (5) A copy of a record made under subsection (4) shall be forwarded to the Ombudsman, the person making the complaint and the police officer concerned within two working days of the resolution of the complaint. Police (Complaints by the Public) Law, 2017 Law 22 of 2017 (6) A reference shall not be made in the personal record of a police officer to a complaint resolved under this section, unless so agreed by the complainant and the police officer concerned. (7) Notwithstanding subsections (1) to (6), where the Ombudsman is of the opinion that the informal resolution was obtained as a result of any misunderstanding, threat or other improper pressure, the Ombudsman may order that the investigation of the complaint shall continue and give reasons for that in writing to the police officer concerned and the complainant; and in that event, the complaint shall continue and be treated as a complaint to be formally resolved.\", \"element\": \"section\", \"heading\": null}, {\"eId\": \"sec_6\", \"num\": \"6.\", \"text\": \"Formal resolution of complaints 6. (1) The Ombudsman may \u2014 (a) subject to subsection (2), request the Commissioner to order the Unit to undertake an investigation into the complaint; (b) appoint \u2014 (i) an investigatory body comprised of one or more individuals (whether resident in or outside the Islands); and (ii) task that investigatory body to undertake an investigation into the complaint; or (c) undertake an investigation into the complaint. (2) A complaint regarding a member of the Commissioner Ranks shall be investigated by the Ombudsman or an investigatory body and not by the Unit. (3) Where the Ombudsman undertakes an investigation, the Ombudsman shall give notice of the investigation to the Commissioner but where the investigation is in relation to a member of the Commissioner Ranks, the notice shall be given to the Governor. (4) Where a complaint relates to death or serious harm or is a complaint which may be the subject of criminal proceedings, the Ombudsman shall give notice of an investigation into the complaint, to the Governor and the Director of Public Prosecutions. (5) The Unit or an investigatory body shall adopt such procedure for dealing with a complaint as may be specified by the Ombudsman. (6) Subject to subsection (7), the Ombudsman, the Unit or an investigatory body, as the case may be, shall, not later than sixty days after receipt of the complaint furnish, to the complainant and the police officer concerned, an interim report in a form, providing a summary of the investigation to date and shall furnish further interim reports as appropriate. Police (Complaints by the Public) Law, 2017 Law 22 of 2017 (7) The Ombudsman, the Unit or an investigatory body may decide not to make a report pursuant to subsection (6) where the Ombudsman, Unit or investigatory body is of the opinion that to do so might adversely affect the investigation of the complaint, or where there are no new matters to report. (8) In the exercise of undertaking and carrying out an investigation, the Ombudsman may give directions as to particular investigations and it shall be the duty of the Unit or investigatory body to comply with the directions and, on completion of the investigation, to submit a final investigation report to the Ombudsman. (9) Nothing in this section shall be construed as requiring the Ombudsman, the Unit or an investigatory body to follow any particular procedure or hold any hearing. (10) The complainant and the police officer concerned shall each be entitled to be represented, by an attorney-at-law or otherwise, in the investigation.\", \"element\": \"section\", \"heading\": null}, {\"eId\": \"sec_7\", \"num\": \"7.\", \"text\": \"Final investigation report 7. (1) Subject to subsection (2), on completion of an investigation under this Law, the Ombudsman shall submit a final investigation report to \u2014 (a) the complainant; (b) the police officer against whom the complaint was made; (c) the Commissioner or the Commissioner\u2019s designate; and (d) where there are reasonable grounds to believe that a criminal offence may have been committed by a police officer, the Director of Public Prosecutions. (2) Where an investigation under this Law was in relation to a member of the Commissioner Ranks, the Ombudsman shall on completion of the investigation, submit a final investigation report to \u2014 (a) the complainant; (b) the member of the Commissioner Ranks against whom the complaint was made; (c) the Governor; and (d) where there are reasonable grounds to believe that a criminal offence may have been committed by a police officer, the Director of Public Prosecutions. (3) The final investigation report of the Ombudsman shall contain \u2014 (a) a summary of the complaint and a description of the alleged misconduct by the police officer; (b) a summary of the investigation and of the information obtained from the complainant, the police officer concerned and the witnesses, if any; (c) a description and analysis of any physical evidence obtained; Police (Complaints by the Public) Law, 2017 Law 22 of 2017 (d) the procedural or legal decisions made; (e) the findings of fact; (f) the recommendations made, if any; and (g) the determination of the complaint. (4) The findings of fact in the final investigation report are binding on the complainant and the police officer against whom the complaint was made, in any related administrative or civil proceedings, including police disciplinary matters. (5) When a final investigative report is to be or has been referred to the Director of Public Prosecutions, such action shall be noted in the report. (6) Where the investigation was in relation to the Deputy Commissioner of Police or Assistant Commissioner of Police, the Ombudsman shall on completion of the final investigation report under this section, also submit the report to the Commissioner. (7) On making a report to the Director of Public Prosecutions, the Ombudsman shall furnish the Director of Public Prosecutions with \u2014 (a) copies of all statements collected in relation to the complaint; (b) all exhibits so collected; and (c) such other information as the Director of Public Prosecutions may require the Ombudsman to furnish. (8) Nothing in this section shall prohibit the Ombudsman from referring a complaint to the Commissioner to be resolved under section 5.\", \"element\": \"section\", \"heading\": null}, {\"eId\": \"sec_8\", \"num\": \"8.\", \"text\": \"Powers 8. For the purpose of complaints and investigations related to death or serious harm, the Ombudsman, the Unit and an investigatory body shall, in exercise of their functions and powers under this Law, have the like powers, authorities, protections and privileges as are given under the Police Law (2014 Revision) to a police officer of the rank of Chief Inspector.\", \"element\": \"section\", \"heading\": null}, {\"eId\": \"sec_9\", \"num\": \"9.\", \"text\": \"Duty of police officer to preserve evidence 9. (1) Subject to any directions by the Commissioner or the Ombudsman, a police officer in charge of a police station shall promptly take any steps which appear to the police officer to be necessary for the purpose of obtaining or preserving such evidence as relates to a complaint. (2) A police officer who becomes aware of an incident resulting in death or serious harm to a person who is not a police officer, shall immediately report the incident to the police officer\u2019s station commander. Police (Complaints by the Public) Law, 2017 Law 22 of 2017\", \"element\": \"section\", \"heading\": null}, {\"eId\": \"sec_10\", \"num\": \"10.\", \"text\": \"Withdrawal and suspension of complaints 10. (1) A complainant may by notice in writing withdraw the complaint at any time, and the notice shall state the grounds on which the withdrawal is made. (2) Where the Ombudsman, the Unit or an investigatory body has already begun an investigation of a complaint, the Ombudsman, may \u2014 (a) if it is satisfied with the grounds on which the complaint is withdrawn, suspend or terminate the investigation of the complaint; or (b) if it considers it appropriate to so do, proceed with the investigation. (3) Where the Ombudsman accepts the withdrawal of a complaint and terminates the investigation, the Ombudsman, shall immediately notify the complainant and the police officer concerned. (4) Where the Ombudsman does not accept the withdrawal of a complaint, the Ombudsman shall state the reasons on which the investigation is proceeding.\", \"element\": \"section\", \"heading\": null}, {\"eId\": \"sec_11\", \"num\": \"11.\", \"text\": \"Powers and duties of Ombudsman in relation to final investigation report 11. (1) The Commissioner shall review a final investigation report made pursuant to section 7 and may proceed immediately to take disciplinary action. (2) Where a member of the Commissioner Ranks is the subject of the final investigation report, the powers of the Commissioner pursuant to this section shall be exercised by the Governor.\", \"element\": \"section\", \"heading\": null}, {\"eId\": \"sec_12\", \"num\": \"12.\", \"text\": \"Appeal process 12. (1) In the case of a final investigation report, the complainant or the police officer concerned may seek leave of the Grand Court for judicial review of the Ombudsman\u2019s determination within twenty-eight days, and the time shall begin to run at the dispatch of the final investigation report to a delivery agent who is directed to deliver it to the complainant and the police officer concerned. (2) A copy of the document seeking leave of the Grand Court mentioned in subsection (1), and subsequent proceedings, shall be served on the offices of the Ombudsman and the Commissioner. (3) The judicial review shall be limited to jurisdiction, findings of fact and the decision as to whether the complaint was well founded but shall not include recommendations made. (4) In the event that the application for judicial review is not pursued in a timely manner, the Ombudsman shall have standing to seek an order of the Grand Court to have the process terminated and the order shall end the right to seek judicial review and be deemed to confirm the final investigation report. Police (Complaints by the Public) Law, 2017 Law 22 of 2017\", \"element\": \"section\", \"heading\": null}, {\"eId\": \"sec_13\", \"num\": \"13.\", \"text\": \"Privilege and secrecy 13. (1) Except in the case of proceedings for an offence pursuant to section 14(c), proceedings shall not lie against the Ombudsman, the Unit, an investigatory body or any person concerned with the administration of this Law for anything done, reported or said in performance of the functions under this Law. (2) Information obtained by the Ombudsman, the Unit, an investigatory body or any person concerned with the administration of this Law in the course of or for the purposes of formal investigation shall not be disclosed except \u2014 (a) for the purposes of the investigation and of any report to be made on the investigation; and (b) for the purposes of proceedings (or possible proceedings) under sections 12 and 14; and they shall not be called upon to give evidence in any proceedings of matters coming to their knowledge in the course of an investigation. (3) For the purposes of the law of defamation \u2014 (a) any communication made by or to the Ombudsman, the Unit or an investigatory body for the purposes of a complaint or investigation shall be privileged in the same manner as if it were made in the course of proceedings in the Grand Court; (b) any report of the Ombudsman, the Unit or an investigatory body shall be deemed to be authorized to be published by the Legislative Assembly; and (c) any communication between the Ombudsman and a member of the Legislative Assembly and the Speaker of the Legislative Assembly for the purposes of the Ombudsman\u2019s functions shall be deemed to be a proceeding of the Legislative Assembly. (4) The Ombudsman, the Unit, an investigatory body and every person concerned with the administration of this Law shall treat as secret and confidential all documents, information and things disclosed to them in the execution of any of the provisions of this Law, except that no disclosure \u2014 (a) made by the Ombudsman, the Unit, an investigatory body or any person concerned with the administration of this Law in proceedings for an offence under section 14; or (b) which the Ombudsman, the Unit or an investigatory body thinks necessary to make in the discharge of its functions, shall be deemed inconsistent with any duty imposed by this section. Police (Complaints by the Public) Law, 2017 Law 22 of 2017\", \"element\": \"section\", \"heading\": null}, {\"eId\": \"sec_14\", \"num\": \"14.\", \"text\": \"Offences and penalties 14. A person who \u2014 (a) wilfully makes a false statement to mislead or misleads or attempts to mislead the Ombudsman, the Unit, an investigatory body or any other person in the execution of functions under this Law; (b) without lawful justification or excuse \u2014 (i) obstructs, hinders or resists the Ombudsman, the Unit, an investigatory body or any other person in the exercise of functions under this Law; or (ii) fails to comply with any lawful requirement of the Ombudsman, the Unit, an investigatory body or any other person under this Law; or (c) deals with documents, information or their preservation or administration in a manner inconsistent with that person\u2019s duty under this Law, commits an offence and is liable on summary conviction to a fine of three thousand dollars or to imprisonment for one year, or to both.\", \"element\": \"section\", \"heading\": null}, {\"eId\": \"sec_15\", \"num\": \"15.\", \"text\": \"Reporting 15. (1) The Ombudsman shall, within three months after the end of each financial year, submit to the Legislative Assembly a report of the activities under this Law during that year and the Ombudsman\u2019s recommendations, if any, and the Oversight Committee or the Speaker of the Legislative Assembly shall cause a copy of the report to be laid in the Legislative Assembly. (2) Where the Ombudsman has made a recommendation and, within the time specified or a reasonable time thereafter, the Ombudsman is of the opinion that no adequate action has been taken to remedy the concern, the Ombudsman may give to the Speaker a special report on the case, and the Speaker shall lay the report before the Legislative Assembly. (3) The Ombudsman, prior to laying a special report under subsection (2), shall provide the Governor with a copy of the report. (4) The Ombudsman shall not, in any report under subsection (2), comment adversely on any person unless the Ombudsman has given that person an opportunity to be heard. (5) Where the Ombudsman makes an investigation on the Ombudsman\u2019s own initiative, the Ombudsman shall make a report on it to the Legislative Assembly by giving it to the Speaker, who shall lay it before the Legislative Assembly.\", \"element\": \"section\", \"heading\": null}, {\"eId\": \"sec_16\", \"num\": \"16.\", \"text\": \"Regulations 16. (1) The Cabinet may make regulations for the administration of this Law and for prescribing anything required to be prescribed under this Law. Police (Complaints by the Public) Law, 2017 Law 22 of 2017 (2) Regulations made under subsection (1) shall be subject to affirmative resolution.\", \"element\": \"section\", \"heading\": null}, {\"eId\": \"sec_17\", \"num\": \"17.\", \"text\": \"Amendment of the Police Law (2014 Revision) and savings provisions 17. (1) The Police Law (2014 Revision) is amended as follows \u2014 (a) in section 2 by deleting the definition of the word \u201cAuthority\u201d; and (b) by repealing Part VII and Schedule 4. (2) During the period commencing on 22nd November, 2010 and ending on the date of commencement of this Law, a complaint made under section 113 of the former Law shall not be invalid by reason only of a failure to make the complaint within six months from the date on which the alleged acts, the basis of the complaint, were done. (3) In subsection (2), \u201cformer Law\u201d means the Police Law (2014 Revision) in force immediately before the commencement of this Law. Passed by the Legislative Assembly the 27th day of March, 2017. Juliana O\u2019Connor-Connolly Speaker. 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PUBLIC) LAW,\n2017\n(Law 22 of 2017)\nArrangement of Sections\nSection\nPage\n1.\nShort title and commencement ..................................................................................................5\n2.\nInterpretation .............................................................................................................................5\n3.\nFunctions of Ombudsman ..........................................................................................................6\n4.\nA member of the public may make a complaint against a police ................................................7\n5.\nInformal resolution or referral of complaints ...............................................................................8\n6.\nFormal resolution of complaints .................................................................................................9\n7.\nFinal investigation report .......................................................................................................... 10\n8.\nPowers .................................................................................................................................... 11\n9.\nDuty of police officer to preserve evidence ............................................................................... 11\n10.\nWithdrawal and suspension of complaints ............................................................................... 12\n11.\nPowers and duties of Ombudsman in relation to final investigation report ................................ 12\n12.\nAppeal process ........................................................................................................................ 12\n13.\nPrivilege and secrecy ............................................................................................................... 13\n14.\nOffences and penalties ............................................................................................................ 14\n15.\nReporting ................................................................................................................................. 14\n16.\nRegulations ............................................................................................................................. 14\n17.\nAmendment of the Police Law (2014 Revision) and savings provisions ................................... 15\n\nPolice (Complaints by the Public) Law, 2017\nSection 1\n\nc\nLaw 22 of 2017\nPage 5\n\nCAYMAN ISLANDS\n\nPOLICE (COMPLAINTS BY THE PUBLIC) LAW,\n2017\n(Law 22 of 2017)\nA LAW TO CONFER UPON THE OMBUDSMAN RESPONSIBILITIES AND POWERS\nOF INVESTIGATING AND RESOLVING COMPLAINTS BY MEMBERS OF THE PUBLIC\nAGAINST POLICE OFFICERS; TO AMEND THE POLICE LAW (2014 REVISION) IN\nORDER TO DISCONTINUE THE POLICE PUBLIC COMPLAINTS AUTHORITY; AND\nTO MAKE PROVISION FOR INCIDENTAL AND CONNECTED MATTERS\nENACTED by the Legislature of the Cayman Islands.\n1.\nShort title and commencement\n1.\n(1) This Law may be cited as the Police (Complaints by the Public) Law, 2017.\n(2) This Law comes into force immediately after the coming into force of the\nOmbudsman Law, 2017 [Law 23 of 2017].\n2.\nInterpretation\n2.\nIn this Law \u2014\n\u201cCommissioner\u201d means the Commissioner of Police appointed under the\nPolice Law (2014 Revision);\n\u201cCommissioner Ranks\u201d means the Commissioner, the Deputy Commissioner\nand the Assistant Commissioner; \u201ccomplaint\u201d means a signed report of\nalleged unsatisfactory conduct of a police officer in the performance of the\npolice officer\u2019s duties made under section 4 by a member of the public;\n\nSection 3\nPolice (Complaints by the Public) Law, 2017\n\nPage 6\nLaw 22 of 2017\nc\n\n\u201cform\u201d means a standard document for use under this Law published by the\nOmbudsman;\n\u201cfunctions\u201d includes responsibilities and duties;\n\u201cinvestigatory body\u201d means individuals appointed by the Ombudsman\npursuant to section 6(1)(b)(i);\n\u201cOmbudsman\u201d means the person appointed by the Governor under section 3\nof the Ombudsman Law, 2017 [Law 23 of 2017];\n\u201cpolice officer\u201d means a member of the Service and includes \u2014\n(a)\nany constable, recruit constable, probationary constable, auxiliary\nconstable, community support officer and special constable;\n(b) any constable who has resigned from the Service or whose appointment\nin the Service has not been confirmed; and\n(c)\nany civil servant as defined in section 2(1) of the Public Service\nManagement Law (2013 Revision) who is assisting the Service in a joint\noperation during the course of duty;\n\u201csenior officer\u201d, when used in relation to a complaint against a police officer,\nmeans a police officer senior in rank to the police officer against whom the\ncomplaint is made;\n\u201cserious harm\u201d, when used in relation to a victim, means harm that has\ninterfered or is likely to interfere with the physical or mental health or comfort\nof the victim and is more than merely transient or trifling in nature, and\n\u201cserious harm\u201d includes sexual assault;\n\u201cService\u201d means the Royal Cayman Islands Police Service referred to in\nsection 3 of the Police Law (2014 Revision); and\n\u201cUnit\u201d means the unit of the Service known as the Professional Standards Unit\nor its successor.\n3.\nFunctions of Ombudsman\n3.\n(1) Subject to this Law, the Ombudsman shall undertake investigation and\nresolution of complaints made by members of the public against police\nofficers.\n(2) Subject to this Law, the Ombudsman shall have the power - (a) to receive any\ncomplaints made by a member of the public against a police officer, including\na complaint alleging that the conduct of a police officer resulted in the death\nof, or serious harm to, a person;\n(b) to determine by whom the investigation of a complaint shall be\nundertaken, and give direction;\n(c)\nto deal with any other matter which, whether or not the subject of a\ncomplaint, is in the opinion of the Ombudsman of such a nature that it\n\nPolice (Complaints by the Public) Law, 2017\nSection 4\n\nc\nLaw 22 of 2017\nPage 7\n\nshould be so investigated because of its gravity or its exceptional\ncircumstances or because it is in the public interest;\n(d) to keep under review any investigation undertaken by the Unit, an\ninvestigatory body or a person authorized by the Unit or the Ombudsman\nunder this Law;\n(e)\nto redirect or reassign any investigation at any time, if the Ombudsman is\nof the view that the investigation is not being conducted in a timely or\nsatisfactory manner;\n(f)\nto require the production of any record or information, from any person\nexcept the Governor, which may be relevant to an investigation in a time\nperiod specified by the Ombudsman;\n(g) to refuse to investigate any matter on the ground that it is trivial, that the\ncomplaint is frivolous or vexatious or not made in good faith or that the\ncomplainant does not have sufficient interest in the matter; and\n(h) to issue guidance notes, procedures and forms as to the processing of\ncomplaints.\n(3) For the purposes of an investigation, the Ombudsman shall have the same\npowers as the Grand Court in respect of the attendance and examination of\nwitnesses (including the administration of oaths or affirmations and the\nexamination of witnesses abroad) and in respect of the production of\ndocuments.\n(4) No person shall be compelled for the purposes of an investigation under this\nLaw to give any evidence or produce any document which the person could\nnot be compelled to give or produce in civil proceedings before the Grand\nCourt.\n(5) No information, answer, document or thing shall be withheld from the\nOmbudsman on the ground that its disclosure would be contrary to the public\ninterest.\n(6) The Ombudsman may continue an investigation even if a criminal or civil\nproceeding may be, or has been commenced related to the matter under\ninvestigation. Complaints\n4.\nA member of the public may make a complaint against a police\n4.\n(1) officer \u2014\n(a)\nat any police station; or\n(b) at the office of the Ombudsman,\nin a form, or in writing providing the information required by the Ombudsman.\n\nSection 5\nPolice (Complaints by the Public) Law, 2017\n\nPage 8\nLaw 22 of 2017\nc\n\n(2) The person who receives a complaint under subsection (1) shall record it and\nprovide to the complainant a copy of the complaint made with an\nacknowledgement of receipt endorsed on the copy.\n(3) The person recording the complaint shall \u2014\n(a)\nif it is made at a police station, forward a copy immediately to the\nOmbudsman; and\n(b) wherever it is made, if it relates to death or serious harm, forward a copy\nimmediately to the Director of Public Prosecutions.\n(4) A complaint shall be made within six months from the date on which the\nalleged acts or omissions which form the basis of the complaint took place or\nfailed to take place but, where a complaint is made after that time, the\nOmbudsman may, in absolute discretion, accept that complaint.\n(5) The procedure to be followed in respect of complaints shall be made available\nto the public.\n5.\nInformal resolution or referral of complaints\n5.\n(1) If a member of the public makes a complaint (other than one that alleges death\nor serious harm) at a police station, a senior officer of at least one rank higher\nthan the rank of the police officer against whom the complaint is made, may\nattempt to informally resolve the complaint.\n(2) A complaint may be informally resolved pursuant to subsection (1) \u2014\n(a)\nat the time when the complaint is made; or\n(b) at any time during the course of, or after, an investigation has\ncommenced,\nand in accordance with such procedures as may be published by the\nOmbudsman.\n(3) A statement made or answer given during an attempt at informal resolution of\na complaint under this section is not admissible in any criminal or civil\nproceedings or, where an informal resolution process is terminated, any\nproceedings in relation to the complaint, except with the consent of the person\nwho made the statement.\n(4) Where a complaint is resolved informally, a record shall be made in a form, of\nthe nature of the complaint and the manner in which the complaint was\nresolved; and the person making the complaint and the police officer\nconcerned shall each signify in writing agreement to the resolution.\n(5) A copy of a record made under subsection (4) shall be forwarded to the\nOmbudsman, the person making the complaint and the police officer\nconcerned within two working days of the resolution of the complaint.\n\nPolice (Complaints by the Public) Law, 2017\nSection 6\n\nc\nLaw 22 of 2017\nPage 9\n\n(6) A reference shall not be made in the personal record of a police officer to a\ncomplaint resolved under this section, unless so agreed by the complainant and\nthe police officer concerned.\n(7) Notwithstanding subsections (1) to (6), where the Ombudsman is of the\nopinion that the informal resolution was obtained as a result of any\nmisunderstanding, threat or other improper pressure, the Ombudsman may\norder that the investigation of the complaint shall continue and give reasons\nfor that in writing to the police officer concerned and the complainant; and in\nthat event, the complaint shall continue and be treated as a complaint to be\nformally resolved.\n6.\nFormal resolution of complaints\n6.\n(1) The Ombudsman may \u2014\n(a)\nsubject to subsection (2), request the Commissioner to order the Unit to\nundertake an investigation into the complaint;\n(b) appoint \u2014\n(i)\nan investigatory body comprised of one or more individuals\n(whether resident in or outside the Islands); and\n(ii) task that investigatory body to undertake an investigation into the\ncomplaint; or\n(c)\nundertake an investigation into the complaint.\n(2) A complaint regarding a member of the Commissioner Ranks shall be\ninvestigated by the Ombudsman or an investigatory body and not by the Unit.\n(3) Where the Ombudsman undertakes an investigation, the Ombudsman shall\ngive notice of the investigation to the Commissioner but where the\ninvestigation is in relation to a member of the Commissioner Ranks, the notice\nshall be given to the Governor.\n(4) Where a complaint relates to death or serious harm or is a complaint which\nmay be the subject of criminal proceedings, the Ombudsman shall give notice\nof an investigation into the complaint, to the Governor and the Director of\nPublic Prosecutions.\n(5) The Unit or an investigatory body shall adopt such procedure for dealing with\na complaint as may be specified by the Ombudsman.\n(6) Subject to subsection (7), the Ombudsman, the Unit or an investigatory body,\nas the case may be, shall, not later than sixty days after receipt of the\ncomplaint furnish, to the complainant and the police officer concerned, an\ninterim report in a form, providing a summary of the investigation to date and\nshall furnish further interim reports as appropriate.\n\nSection 7\nPolice (Complaints by the Public) Law, 2017\n\nPage 10\nLaw 22 of 2017\nc\n\n(7) The Ombudsman, the Unit or an investigatory body may decide not to make a\nreport pursuant to subsection (6) where the Ombudsman, Unit or investigatory\nbody is of the opinion that to do so might adversely affect the investigation of\nthe complaint, or where there are no new matters to report.\n(8) In the exercise of undertaking and carrying out an investigation, the\nOmbudsman may give directions as to particular investigations and it shall be\nthe duty of the Unit or investigatory body to comply with the directions and,\non completion of the investigation, to submit a final investigation report to the\nOmbudsman.\n(9) Nothing in this section shall be construed as requiring the Ombudsman, the\nUnit or an investigatory body to follow any particular procedure or hold any\nhearing.\n(10) The complainant and the police officer concerned shall each be entitled to be\nrepresented, by an attorney-at-law or otherwise, in the investigation.\n7.\nFinal investigation report\n7.\n(1) Subject to subsection (2), on completion of an investigation under this Law,\nthe Ombudsman shall submit a final investigation report to \u2014\n(a)\nthe complainant;\n(b) the police officer against whom the complaint was made;\n(c)\nthe Commissioner or the Commissioner\u2019s designate; and\n(d) where there are reasonable grounds to believe that a criminal offence\nmay have been committed by a police officer, the Director of Public\nProsecutions.\n(2) Where an investigation under this Law was in relation to a member of the\nCommissioner Ranks, the Ombudsman shall on completion of the\ninvestigation, submit a final investigation report to \u2014\n(a)\nthe complainant;\n(b) the member of the Commissioner Ranks against whom the complaint\nwas made;\n(c)\nthe Governor; and (d) where there are reasonable grounds to believe that\na criminal offence may have been committed by a police officer, the\nDirector of Public Prosecutions.\n(3) The final investigation report of the Ombudsman shall contain \u2014\n(a)\na summary of the complaint and a description of the alleged misconduct\nby the police officer;\n(b) a summary of the investigation and of the information obtained from the\ncomplainant, the police officer concerned and the witnesses, if any;\n(c)\na description and analysis of any physical evidence obtained;\n\nPolice (Complaints by the Public) Law, 2017\nSection 8\n\nc\nLaw 22 of 2017\nPage 11\n\n(d) the procedural or legal decisions made;\n(e)\nthe findings of fact;\n(f)\nthe recommendations made, if any; and\n(g) the determination of the complaint.\n(4) The findings of fact in the final investigation report are binding on the\ncomplainant and the police officer against whom the complaint was made, in\nany related administrative or civil proceedings, including police disciplinary\nmatters.\n(5) When a final investigative report is to be or has been referred to the Director\nof Public Prosecutions, such action shall be noted in the report.\n(6) Where the investigation was in relation to the Deputy Commissioner of Police\nor Assistant Commissioner of Police, the Ombudsman shall on completion of\nthe final investigation report under this section, also submit the report to the\nCommissioner.\n(7) On making a report to the Director of Public Prosecutions, the Ombudsman\nshall furnish the Director of Public Prosecutions with \u2014\n(a)\ncopies of all statements collected in relation to the complaint;\n(b) all exhibits so collected; and\n(c)\nsuch other information as the Director of Public Prosecutions may\nrequire the Ombudsman to furnish.\n(8) Nothing in this section shall prohibit the Ombudsman from referring a\ncomplaint to the Commissioner to be resolved under section 5.\n8.\nPowers\n8.\nFor the purpose of complaints and investigations related to death or serious harm,\nthe Ombudsman, the Unit and an investigatory body shall, in exercise of their\nfunctions and powers under this Law, have the like powers, authorities, protections\nand privileges as are given under the Police Law (2014 Revision) to a police officer\nof the rank of Chief Inspector.\n9.\nDuty of police officer to preserve evidence\n9.\n(1) Subject to any directions by the Commissioner or the Ombudsman, a police\nofficer in charge of a police station shall promptly take any steps which appear\nto the police officer to be necessary for the purpose of obtaining or preserving\nsuch evidence as relates to a complaint.\n(2) A police officer who becomes aware of an incident resulting in death or\nserious harm to a person who is not a police officer, shall immediately report\nthe incident to the police officer\u2019s station commander.\n\nSection 10\nPolice (Complaints by the Public) Law, 2017\n\nPage 12\nLaw 22 of 2017\nc\n\n10.\nWithdrawal and suspension of complaints\n10. (1) A complainant may by notice in writing withdraw the complaint at any time,\nand the notice shall state the grounds on which the withdrawal is made.\n(2) Where the Ombudsman, the Unit or an investigatory body has already begun\nan investigation of a complaint, the Ombudsman, may \u2014\n(a)\nif it is satisfied with the grounds on which the complaint is withdrawn,\nsuspend or terminate the investigation of the complaint; or\n(b) if it considers it appropriate to so do, proceed with the investigation.\n(3) Where the Ombudsman accepts the withdrawal of a complaint and terminates\nthe investigation, the Ombudsman, shall immediately notify the complainant\nand the police officer concerned.\n(4) Where the Ombudsman does not accept the withdrawal of a complaint, the\nOmbudsman shall state the reasons on which the investigation is proceeding.\n11.\nPowers and duties of Ombudsman in relation to final investigation report\n11. (1) The Commissioner shall review a final investigation report made pursuant to\nsection 7 and may proceed immediately to take disciplinary action.\n(2) Where a member of the Commissioner Ranks is the subject of the final\ninvestigation report, the powers of the Commissioner pursuant to this section\nshall be exercised by the Governor.\n12.\nAppeal process\n12. (1) In the case of a final investigation report, the complainant or the police officer\nconcerned may seek leave of the Grand Court for judicial review of the\nOmbudsman\u2019s determination within twenty-eight days, and the time shall\nbegin to run at the dispatch of the final investigation report to a delivery agent\nwho is directed to deliver it to the complainant and the police officer\nconcerned.\n(2) A copy of the document seeking leave of the Grand Court mentioned in\nsubsection (1), and subsequent proceedings, shall be served on the offices of\nthe Ombudsman and the Commissioner.\n(3) The judicial review shall be limited to jurisdiction, findings of fact and the\ndecision as to whether the complaint was well founded but shall not include\nrecommendations made.\n(4) In the event that the application for judicial review is not pursued in a timely\nmanner, the Ombudsman shall have standing to seek an order of the Grand\nCourt to have the process terminated and the order shall end the right to seek\njudicial review and be deemed to confirm the final investigation report.\n\nPolice (Complaints by the Public) Law, 2017\nSection 13\n\nc\nLaw 22 of 2017\nPage 13\n\n13.\nPrivilege and secrecy\n13. (1) Except in the case of proceedings for an offence pursuant to section 14(c),\nproceedings shall not lie against the Ombudsman, the Unit, an investigatory\nbody or any person concerned with the administration of this Law for anything\ndone, reported or said in performance of the functions under this Law.\n(2) Information obtained by the Ombudsman, the Unit, an investigatory body or\nany person concerned with the administration of this Law in the course of or\nfor the purposes of formal investigation shall not be disclosed except \u2014\n(a)\nfor the purposes of the investigation and of any report to be made on the\ninvestigation; and\n(b) for the purposes of proceedings (or possible proceedings) under\nsections 12 and 14;\nand they shall not be called upon to give evidence in any proceedings of\nmatters coming to their knowledge in the course of an investigation.\n(3) For the purposes of the law of defamation \u2014\n(a)\nany communication made by or to the Ombudsman, the Unit or an\ninvestigatory body for the purposes of a complaint or investigation shall\nbe privileged in the same manner as if it were made in the course of\nproceedings in the Grand Court;\n(b) any report of the Ombudsman, the Unit or an investigatory body shall be\ndeemed to be authorized to be published by the Legislative\nAssembly; and\n(c)\nany communication between the Ombudsman and a member of the\nLegislative Assembly and the Speaker of the Legislative Assembly for\nthe purposes of the Ombudsman\u2019s functions shall be deemed to be a\nproceeding of the Legislative Assembly.\n(4) The Ombudsman, the Unit, an investigatory body and every person concerned\nwith the administration of this Law shall treat as secret and confidential all\ndocuments, information and things disclosed to them in the execution of any\nof the provisions of this Law, except that no disclosure \u2014\n(a)\nmade by the Ombudsman, the Unit, an investigatory body or any person\nconcerned with the administration of this Law in proceedings for an\noffence under section 14; or\n(b) which the Ombudsman, the Unit or an investigatory body thinks\nnecessary to make in the discharge of its functions,\nshall be deemed inconsistent with any duty imposed by this section.\n\nSection 14\nPolice (Complaints by the Public) Law, 2017\n\nPage 14\nLaw 22 of 2017\nc\n\n14.\nOffences and penalties\n14. A person who \u2014\n(a)\nwilfully makes a false statement to mislead or misleads or attempts to\nmislead the Ombudsman, the Unit, an investigatory body or any other\nperson in the execution of functions under this Law;\n(b) without lawful justification or excuse \u2014\n(i)\nobstructs, hinders or resists the Ombudsman, the Unit, an\ninvestigatory body or any other person in the exercise of functions\nunder this Law; or\n(ii) fails to comply with any lawful requirement of the Ombudsman, the\nUnit, an investigatory body or any other person under this Law; or\n(c)\ndeals with documents, information or their preservation or administration\nin a manner inconsistent with that person\u2019s duty under this Law,\ncommits an offence and is liable on summary conviction to a fine of three\nthousand dollars or to imprisonment for one year, or to both.\n15.\nReporting\n15. (1) The Ombudsman shall, within three months after the end of each financial\nyear, submit to the Legislative Assembly a report of the activities under this\nLaw during that year and the Ombudsman\u2019s recommendations, if any, and the\nOversight Committee or the Speaker of the Legislative Assembly shall cause a\ncopy of the report to be laid in the Legislative Assembly.\n(2) Where the Ombudsman has made a recommendation and, within the time\nspecified or a reasonable time thereafter, the Ombudsman is of the opinion that\nno adequate action has been taken to remedy the concern, the Ombudsman\nmay give to the Speaker a special report on the case, and the Speaker shall lay\nthe report before the Legislative Assembly.\n(3) The Ombudsman, prior to laying a special report under subsection (2), shall\nprovide the Governor with a copy of the report.\n(4) The Ombudsman shall not, in any report under subsection (2), comment\nadversely on any person unless the Ombudsman has given that person an\nopportunity to be heard.\n(5) Where the Ombudsman makes an investigation on the Ombudsman\u2019s own\ninitiative, the Ombudsman shall make a report on it to the Legislative\nAssembly by giving it to the Speaker, who shall lay it before the Legislative\nAssembly.\n16.\nRegulations\n16. (1) The Cabinet may make regulations for the administration of this Law and for\nprescribing anything required to be prescribed under this Law.\n\nPolice (Complaints by the Public) Law, 2017\nSection 17\n\nc\nLaw 22 of 2017\nPage 15\n\n(2) Regulations made under subsection (1) shall be subject to affirmative\nresolution.\n17.\nAmendment of the Police Law (2014 Revision) and savings provisions\n17. (1) The Police Law (2014 Revision) is amended as follows \u2014\n(a)\nin section 2 by deleting the definition of the word \u201cAuthority\u201d; and\n(b) by repealing Part VII and Schedule 4.\n(2) During the period commencing on 22nd November, 2010 and ending on the\ndate of commencement of this Law, a complaint made under section 113 of the\nformer Law shall not be invalid by reason only of a failure to make the\ncomplaint within six months from the date on which the alleged acts, the basis\nof the complaint, were done.\n(3) In subsection (2), \u201cformer Law\u201d means the Police Law (2014 Revision) in\nforce immediately before the commencement of this Law.\nPassed by the Legislative Assembly the 27th day of March, 2017.\nJuliana O\u2019Connor-Connolly\nSpeaker.\nZena Merren-Chin\nClerk of the Legislative Assembly.","akn_extracted_at":"2026-06-22 15:36:45.999039+00","cms_id":"2017-0022","law_type":"principal","year":"2017","number":"22","title":"Police (Complaints by the Public) Act","status":"in_force"},"provenance":{"files":[{"file_id":"5276","expr_id":"371","kind":"akn_xml","filename":"2017-0022_Act 22 of 2017.akn.xml","source_url":null,"storage_path":"\/Users\/q\/kyleg-data\/working\/PRINCIPAL\/2017\/2017-0022\/2017-0022_Act 22 of 2017.akn.xml","content_md5":"a9c784890c570fb4b2fad62399ff6673","byte_size":"27455","http_last_modified":null,"fetched_at":"2026-06-22 15:36:46.296473+00"},{"file_id":"741","expr_id":"371","kind":"pristine_pdf","filename":"2017-0022_Act 22 of 2017.pdf","source_url":"\/cms\/images\/LEGISLATION\/PRINCIPAL\/2017\/2017-0022\/2017-0022_Act 22 of 2017.pdf","storage_path":"\/Users\/q\/kyleg-data\/pristine\/PRINCIPAL\/2017\/2017-0022\/2017-0022_Act 22 of 2017.pdf","content_md5":"356f4200ba18a524e4494fc1aedaaa33","byte_size":"454526","http_last_modified":null,"fetched_at":"2026-06-21 23:09:37.627296+00"},{"file_id":"742","expr_id":"371","kind":"working_pdf","filename":"2017-0022_Act 22 of 2017.pdf","source_url":"\/cms\/images\/LEGISLATION\/PRINCIPAL\/2017\/2017-0022\/2017-0022_Act 22 of 2017.pdf","storage_path":"\/Users\/q\/kyleg-data\/working\/PRINCIPAL\/2017\/2017-0022\/2017-0022_Act 22 of 2017.pdf","content_md5":"356f4200ba18a524e4494fc1aedaaa33","byte_size":"454526","http_last_modified":null,"fetched_at":"2026-06-21 23:09:37.627296+00"}],"paragraph_count":9,"latest_history":null},"quality":{"expr_id":"371","doc_id":"371","quality_state":"needs_review","quality_score":"84","needs_human_review":"t","deterministic_categories":"{commencement_metadata_problem,page_header_footer_noise}","llm_categories":"{ok}","repair_actions":"{strip_page_furniture,verify_commencement_metadata}","finding_severity_counts":"{}","finding_summary":"Extraction appears complete and metadata aligns with visible text.","assessed_at":"2026-06-22 15:29:45.233276+00","updated_at":"2026-06-22 15:29:45.233276+00"}}